What is your privacy policy?
We want our customers to feel safe on our website. We collect the e-mail address of those who communicate with us via e-mail, and aggregate information on what pages consumers access or visit. Are your products guaranteed? Every product comes with our 100% satisfaction guarantee. If, after initial inspection, product is damaged or defective in any way you may return it in unused condition in original carton within 10 days for exchange or full credit. Shipping charges for returns are the responsibility of the customer. How long will it take for me to get a handmade quilt? All of our quilts are shipped by UPS Priority mail within 3 business days of receipt of payment. Generally, you will receive your quilt within a week of placing your order, usually less. Shipping is FREE. At this time we are only shipping to residents of the continental U.S. ONLY. How do I care for my quilt? Our quilts are durable and are able to last a lifetime when properly cared for. The following tips will make them last longer: Wash in cold water on the gentle cycle with like colors. Wash as few times as possible. Washing quilts a lot tends to wear them out. Tumble dry low or hang to dry. Hanging quilts to dry instead of putting them in the dryer will also make them last longer. Do not put a quilt in the dryer if it has a stain on it. This will set the stain into the fabric and it will be more difficult to remove. Do not use bleach. To remove any stains that may get on your quilt from normal use,use a stain remover on the area and rub it in. Allow it to sit for a few hours and then wash it by hand or in the washing machine in cold water. What payment methods do you accept? We currently accept Paypal. You do not need a Paypal account to pay through Paypal with your credit card.
**We will ship outside of the U.S. with standard shipping rates added to the order. Please note that the time amount of time to receive your order will vary depending on the distance of travel time from the U.S.
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